Resume

Resume

Work

Experience

athenahealth

Lead User Experience Designer

Watertown, MA, August 2018 - Present
Leading end-to-end research and design across scrum teams to inform the product roadmap for clinical workflows.

  • Leading discovery research interviews and site visits with our healthcare professional clients to gather a deep understanding of their needs

  • Crafting detailed stories to communicate findings

  • Rapidly prototyping and validating concepts

  • Collaborating and aligning with developers, product managers, and patient safety to shepherd designs to production

  • Mentoring two junior designers as they take on responsibility in athenahealth’s design organization 

UL - Wiklund

User Experience Designer

Concord, MA, June 2017 - August 2018
Assisted medical technology companies with UI/UX design and usability testing of their products; led early stage conceptual modeling of new healthcare products; created UI design concepts for mobile, web, and embedded displays; developed interactive prototypes; presented design concepts to clients.

MIT Media Lab

Undergraduate UI/UX Researcher

Cambridge, MA, September 2016 - May 2017
Lead UI/UX undergraduate researcher and designer for the Persuasive Electric Vehicles project in the Changing Places research group in the MIT Media Lab; researched cross cultural facial expressions and how they can be used in autonomous vehicle to rider interfaces; designed vehicle interface mockups; worked with developers to implement designs and produce functional prototypes.

Cooper Hewitt, Smithsonian Design Museum

Digital and Emerging Media Intern

New York, NY, June 2016 - August 2016
Participated in the Peter A. Krueger Internship Program; designed, developed, and implemented the visit statistics page on Cooper Hewitt’s website using HTML, CSS, JavaScript, and PHP; used Chart.js to create an interactive and adaptive data visualization of a visitor’s gallery habits.

The Davis Museum

Communications and Technology Assistant

Wellesley, MA, June 2015- May 2017
Designed weekly emails to the college community, museum donors, curators, and contacts around the world; designed posters and pamphlets for lectures, workshops, and various events; updated the Davis Museum website using Drupal, HTML, and CSS; created user interface mockups for the Davis website redesign.

Skills

Research

  • Contextual inquiry

  • Qual/quant data analysis and synthesis

  • Survey design

  • Usability testing

  • User interviewing

Design

  • Conceptual design

  • Rapid prototyping

  • Storyboarding

  • Visual design

  • Workflow diagramming

Collaboration

  • Agile

  • Influencing

  • Project management

  • Stakeholder management

  • Workshop facilitation

Tools

  • Adobe Creative Suite

  • Figma

  • HTML & CSS

  • InVision

  • Sketch

  • Qualtrics

Education

Wellesley College

B.A. Media Arts and Sciences

Wellesley, MA, September 2013 - May 2017
Graduated cum laude. Minored in Chinese Language and Culture.
Coursework: Human Computer Interaction, Computer Programming, Interface Design, Typography, Printmaking, Art History, Chinese Language, Chinese Literature, Chinese History.